Charges Policy
Effective Date: 04/12/2025
At Fehmida Stitch, we strive to provide a smooth and transparent payment process. By placing an order through our website or directly via our team, you agree to the terms outlined below.
1. Payment Terms
- All orders must be paid in full before we begin stitching or arrange pickup/delivery.
- We do not accept partial payments or “pay on delivery” unless otherwise agreed in writing.
- Payments must be made through the approved methods listed on our website.
2. Accepted Payment Methods
We currently accept the following:
- Bank Transfer
- Mobile Wallets (e.g., Easypaisa, JazzCash)
- Cash Deposit (in person or at drop-off points)
- Online Payment Gateway (Coming Soon)
Payment instructions will be shared upon order confirmation.
3. Order Confirmation
- Your order is considered confirmed only after payment is received.
- Once confirmed, you will receive an order summary and expected delivery timeline via email, WhatsApp, or SMS.
4. Delivery & Courier Charges
- Doorstep pickup and delivery are available after payment.
- Courier charges are applicable and will be clearly communicated during order booking.
- If you prefer to avoid delivery costs, you may drop off and collect your order from our designated delivery point.
5. Cancellations & Refunds
- Orders cannot be canceled once the fabric has been received and stitching has started.
- No refunds are provided for custom-stitched items unless there is a proven fault in our service.
- Alteration requests may be accommodated based on review and case-by-case approval.
6. Contact & Support
For payment-related queries, please contact:
📧 fehmidastitch@gmail.com
📞 +92-316-2154645